Privacy Policy

Leeds Limb Clinic (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us or use our services.

Leeds Limb Clinic is a specialist multidisciplinary clinic providing assessment, treatment and rehabilitation for patients with amputations and complex limb conditions.

Data Controller:

Leeds Limb Clinic
[Clinic Address]

Email: [Privacy Email Address]

Telephone: [Phone Number]

Depending on how you interact with us, we may collect:

Personal Information

• Full name
• Postal address
• Email address
• Telephone number
• Date of birth (where applicable)
• Emergency contact details
• Information provided through enquiry or appointment forms

Where necessary to provide clinical care, we may collect health information including:

• Medical history
• Referral information
• Imaging or clinical reports
• Prosthetic or rehabilitation information
• Treatment records

Health information is treated as special category data and is processed only where permitted under applicable data protection law.

When you use our website, we may collect:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on our website
• Cookies and similar technologies

We use your information to:

• Respond to enquiries
• Arrange appointments
• Provide clinical care
• Communicate regarding your treatment
• Process payments (where applicable)
• Improve our services
• Maintain accurate patient records
• Meet our legal and regulatory obligations

We only collect information that is necessary for these purposes.

We process your information under one or more of the following lawful bases:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate interests
• Provision of health or social care

We only share your information where necessary.
This may include:

• Healthcare professionals involved in your care
• Referring clinicians
• Hospitals
• Diagnostic providers
• Prosthetic providers
• Rehabilitation professionals
• Secure IT and website service providers
• Regulatory bodies where legally required

We do not sell your personal information to third parties.

We take appropriate technical and organisational measures to protect your personal information against:

• Unauthorised access
• Loss
• Misuse
• Alteration
• Accidental disclosure

Our systems are regularly monitored and maintained to help safeguard patient information.

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal, regulatory and professional requirements.
Clinical records are retained in accordance with applicable healthcare record retention guidance.

Our website uses cookies to improve your browsing experience and understand how visitors use our website.
Cookies may be used to:

• Improve website performance
• Remember user preferences
• Monitor website usage
• Analyse visitor behaviour

You can manage or disable cookies through your browser settings.

Under UK data protection law, you have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request erasure where applicable
• Request restriction of processing
• Object to processing in certain circumstances
• Request transfer of your data (where applicable)
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details below.

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites and encourage you to read their privacy policies before providing personal information.

If you have any questions about this Privacy Policy or how your information is handled, please contact:
Leeds Limb Clinic
[Clinic Address]
Email: [Privacy Email Address]
Telephone: [Phone Number]

If you have concerns about how we process your personal information, we would appreciate the opportunity to address them first.
You also have the right to lodge a complaint with the UK supervisory authority:
Information Commissioner’s Office (ICO)
Website: https://ico.org.uk/
Telephone: 0303 123 1113

We may update this Privacy Policy from time to time to reflect changes in legislation, guidance or our services.
Any updates will be published on this page together with the revised “Last Updated” date.